One year Warranty Policy
We stand behind the quality of our premium products with a Limited 1 Year Warranty. It is our guarantee that every Green Friday item is free of material and manufacturing defects. This warranty is valid for the duration of 1 years of the original purchase.
The warranty does not cover final sale items, misuse, neglect, accidents, abrasion, solvents, cleaning liquids, damage during transport, or any modification to a Green Friday item. If a product was damaged during flight, transport or by any carrier, you must immediately report such damage directly to the transport operator or carrier, as this damage is expressly not covered by Green Friday Shop.
We also cannot be held responsible for loss, damage or cost resulting from the use or loss of our products. Please be informed that general wear and tear including but not limited to the breakdown of colors and materials over time, is not considered a material or manufacturing defect and is therefore not covered by the Limited Lifetime Warranty.
Limited time warranty for timepieces doesn’t include deterioration (Strap/Links/Clasp/Crown), the life of the battery, crystal (scratches), damage from abnormal/abusive use, lack of care, negligence, accidents (knocks, dents, cracks, broken links etc.), incorrect use of the watch, damages caused by third party (e.g.battery replacement, services, repairs, link removals, alterations or damage caused by the link tool being used incorrectly) and damaged links from link removal.
Our 1 Year Warranty was crafted with the same regard for detail that is applied to every item we produce, and is our commitment to your continued enjoyment of our Green Friday products. We will not honor fake or fraudulent warranty claims and reserve the right, in our sole discretion, to reject any warranty claims which we suspect to be fraudulent.
To inquire about a replacement, simply email us at firstname.lastname@example.org including a picture of the defect, along with your order number or name.
If the item your inquiring about is no longer available on our website, we will work together to provide you a proper solution.